Managing Mobile Devices from OWA Exchange Server 2007
Exchange ActiveSync Info > Device Management from OWA
End users now that utilize ActiveSync clients that support the Message Security Feature Pack and later will now be able to perform certain interactions through Outlook Web Access without engaging the Help Desk.
The following mobility features are available in Exchange 2007 Outlook Web Access:
· Remove Device
· Remote Wipe
· Password Recovery
In addition to the new features that are included, each device will provide the end user with specific information that will help them identify the device. As you can see from the picture above, the Device is listed by type and provides the last synchronization time. In addition, you can expand the Status section and retrieve even more information:
· First Sync
· Last Sync
· Device Friendly Name (the name specified on the Device or through PC ActiveSync)
· Device Model
· Device ID
· Device Phone Number
· Device OS & Language
· Device IMEI
Remove Device & Remote Wipe
In Exchange Server 2003 Service Pack, Microsoft introduced the Remote Wipe Administration Web Site that allowed Exchange Administrators or Help Desk personnel to perform several options:
1. Delete old ActiveSync synchronization partnerships.
2. Perform a Remote Wipe against ActiveSync devices.
This was cumbersome for many reasons:
1. Remote wipe required Help Desk or Exchange Administrator intervention.
2. If the end user had multiple devices synchronizing simultaneously, it was difficult to discern which device should be wiped.
In Exchange 2007, end users now have the capability to do these two steps themselves if the organization so chooses and since Windows Mobile Crossbow provides additional information about the devices, it will be easier for end users and IT personnel to determine which device to manipulate.
Password Recovery
New to the Exchange 2007 device security policy and Windows Mobile Crossbow (the next version in development) is the capability to provide an end user with a password recovery feature to allow them to gain entry to their device in the event that they forget their password (assuming that the user doesn’t wipe the device via local device wipe by entering an incorrect password beyond the threshold).
This password is established during the first application of the device security policy by the device and provided to the Exchange server and stored in the user’s mailbox.
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